I have no idea why this user is the only one that works but I'm going to look into it hopefully today.maybe be able to provide some more details to uncover what's going on? Evidently, there is ONE of my users out there that still can use the camera in Teams with the virtual background and full functionality.indicating she is not using the Media Optimized mode like everyone else. I found something out late yesterday that is very intriguing. save the logs and share it with know, it is very irritating.open the application tray at right bottom corner of the screen.Please follow the below combination of keys to get diagnostic logs.Please clear the cache before getting the logs. Please Find the procedure of getting the logs below: Thank you for sharing the data with us, I would request you to please share the following Diagnostics and Get Logs with me. There was some info in there that looked odd for the Device listing on the camera. They then had me capture some logs I did not know about and sent it to them. I just uninstalled and installed it with those exact parameters and the same thing. Also screensharing limitations.overall though, I will say the video feed is significantly smoother with little or no delay.Ĭan't have it all I tell are using the machine wide install. The bad part, and this made a lot of people very angry, the inability to use blurred or digital backgrounds in the Optimized mode. I have a handful of users who had quicklinks and shortcuts pointing to their local appdata folder instead of program files. Installed the WebRTC plugin, downloaded a fresh Teams msi file and ran it with the ALLUSER=1 ALLUSERS=1 and users could then use their webcams. I wrote a script to uninstall per user teams and clear the %APPDATA%\Local\Microsoft\Teams folder. Teams somehow was installed in the users %APPDATA%\Local\Microsoft\Teams folder which is not the "machine wide" installation which is in program files. It was no quick and easy task because we use FSlogix with Profiles and OfficeProfiles. I can let you know how that goes if you are failed to mention, as a way "around" this issue that is impacting all of my users, I did end up quickly implementing the WVD Media Optimization for Teams. I've started to create a new Windows 10 Enterprise 2004 (non multi-session) build from the marketplace to create a persistent desktop and am going to test the Teams video there I'm also creating a brand new Golden Image using the marketplace Windmulti-session + M365 Apps to test. Perhaps there is something in my Golden Image that is not jiving well. Just a thought I had this morning and will be working on today.I've been testing on "fresh images" that were images I created and store in the Shared Image Gallery. My frustrationsand struggles are nearly identical to what you have described.Īre you on the Spring 2020 WVD workload or are you still running on Classic? Our main WVD workload is on the classic experience however, I created a host pool with a couple hosts in the Spring 2020 workload late yesterday and could replicate the issue every single time. Sounds like it may not be much help but I've exhausted nearly every brain cell on ideas to fix this. I was going to open a ticket yesterday but didn't. Thank you very much for sharing your progress with the support team.
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